While we’re confident in our ability to enrich life for older adults through the highest possible quality of care, we know that it means more to families to hear from others who have experienced that care themselves.
We’re humbled by the numerous complimentary notes, cards, emails, and letters we receive from seniors and their families, letting us know how much they appreciate our outstanding service and how we’ve truly changed their lives for the better. We’re delighted to share just a sampling of them below to help you establish trust in our care team.
I really had no idea exactly where to start. If you are reading this, you are doing what I started doing, going online, reading testimonials and getting recommendations from friends. But at the end of the day it seemed like it was all going to be a shot in the dark. Ultimately we were going to have to bring people (strangers really) into my mom’s home every day for multiple hours a day, and neither my mom, nor I were very happy about the idea.
That is where No Place Like Home comes in. I called them out of the blue, for no other reason than I saw the sign up on East Henrietta Rd and I thought “Why not?” That is when everything turned around for us.
From the very first phone call I was impressed. They understood the exact position that we found ourselves in and were ready to put our needs and concerns above everything else. The staff came out and met me at my mom’s home and we had a great conversation. She was very professional but at the same time, very compassionate and understanding, and she has created a business that mirrors those characteristics. Together we worked to set up a schedule of caregivers that would accommodate all of my mom’s needs.
I was amazed at how quickly No Place Like Home was able to put everything in place. My mom was returning from a hospital stay and we needed someone to start in the home that week. I thought that it would be impossible for anyone to pull that off, but they did it.
From Day 1, the No Place Like Home caregivers that have come into my mom’s home have been attentive and compassionate. They are really very special people who, when they are in the home, put my mom’s needs first. It is obvious to me that they have built a of team of quality individuals that view their time spent with my mom as more than just a job. They have gotten to know her and literally care for her. This has been an indescribable blessing for both my mom and for me.
Over the course of time my mom’s needs have changed and the team and office staff has been right on top of the “Plan of Care” that they have in place for us. It is obvious that meeting my mom’s needs is the primary focus. Knowing this puts my mind at ease. It is impossible to prepare for every possibility as your parents age, but having people in your life like the caregivers at No Place Like Home will make all the difference. When it comes right down to it, everyone wants the best for their parents, and as far as I am concerned that means you want No Place Like Home Senior Care.
In addition to the excellent care they receive, the owner has shared the benefit of her vast education in the field of dementia and geriatrics with us, giving us helpful advice as needed. We are grateful to her and No Place Like Home which allows us the priceless piece of mind knowing that Mom and Dad are in good hands.